Free cancellation Pay in Installments. Discover genuine guest reviews for Radisson Blu Hotel, Cologne, in Innenstadt neighbourhood, along with the latest prices and availability – book now. $65. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. a seamless fusion of art and life. never miss a thing sign up. The technical team had been made aware of the issue and has since resolved the problem; we are sorry for the lack of communication around it. It offers a sauna with Turkish steam bath, a spa center and a Finnish spa. Which room amenities are available at art'otel cologne? Sometimes the hotel may charge pet fees or have weight limit on pets. See more questions & answers about this hotel from the Tripadvisor community. After you leave the room, our team is allowed to enter and clean it or change the bed linen. It is such a shame that the service at this hotel is poor because it is a beautiful, clean, comfortable hotel in a great location. Many travellers enjoy visiting Heinzelmaennchenbrunnen (0.7 miles), St. Ursula (1.1 miles), and St Kunibert Basilica (1.1 miles). art collection. £76. Conveniently located restaurants include Rheinau, Mederrano, and Brauerei zur Malzmuehle. You are trying to access additional information which is available in English. But our experience with staff at reception was so disappointing that I felt the need to say something. We went as a family with a 6 months old baby. Are any cleaning services offered at art'otel cologne? Offering upscale style and comfort, our art'otel hotel rooms in Cologne’s city centre provide the perfect place to unwind and relax. As there is always room for improvement, your constructive feedback will be discussed internally. We tried to have a cup of coffee from the machine in the room, but after half an hour, we established that the coffee maker wasn’t working. Our lowest price. Bathrooms include baths or showers and hairdryers. Are there any historical sites close to art'otel cologne? Stay at this 4-star business-friendly hotel in Cologne. Our lowest price. We hope that despite the negatives encountered, we will have the opportunity to welcome you back for a more memorable experience. Which popular attractions are close to art'otel cologne? Cologne, 1.7 miles to art'otel cologne by park plaza. Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. The person tending the desk gave us a piece of paper to write down the complaint and that it would be taken care off. Is parking available at art'otel cologne? Opening a window is not an option due to the very noisy and busy road in front of the hotel (room 212). The 5&33 gallery offers a unique artistic environment for parties and events for up to 200 people. Providing exceptional service is at the heart of what we do and it makes us very happy knowing that we met your expectations. We are sorry if there has been any misunderstanding regarding our offer and service. You can start your day with a buffet breakfast, which costs EUR 25 per person per day. Plasma televisions come with cable channels and pay-per-view films. Stay at this 4-star business-friendly hotel in Cologne. art'otel Cologne by Park Plaza 8.4 112 C$ View all deals . But a hotel’s beauty is worth little if the residents don’t matter to staff. Does art'otel Cologne by Park Plaza have special cancellation policies due to coronavirus (COVID-19)? The stylish hotel art'otel Cologne welcomes you directly at the Rheinauhafen harbour of Cologne. What a great beginning to a fabulous week in Germany. Local attractions such as Cologne Cathedral and LANXESS Arena are worth a stop during your visit. Top room amenities include a minibar, air conditioning, and a flat screen TV. Radisson Blu Hotel, Cologne 8.1 138 C$ View all deals . TA reviews also look generally favorable. Nearby attractions include St. Maria im Kapitol (0.3 miles), Kranhäuser im Rheinauhafen (0.2 miles), and Chocolate Museum (0.08 miles). Hotel Stadtpalais. The next day, when checking out, nobody even asked us how our stay was. In case you need cleaning, fresh bed linen or towels, you need to contact the reception. We are sorry if there has been a misunderstanding, but you can find on all our sales channels as well as on our official website following information: "Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Once again, we are sorry to know that some aspects of your stay left your disappointed. Rooms. Payments made by partners impact the order of prices displayed. art'otel cologne by park plaza Hotel in Altstadt-Süd, Cologne This hotel is located on the River Rhine in Cologne’s historic city center and features modern design, stylish rooms, free WiFi, and a large rooftop terrace. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Discover art'otel cologne in the vibrant city of Cologne and learn about the Korean born artist SEO. Reduced mobility rooms are available at the following Radisson hotels in Cologne: What are some Radisson hotels in Cologne that offer a sauna? Experience trendsetting art and enjoy panoramic views of the Rhine River and Cologne during your stay in this design hotel. What are some restaurants close to art'otel cologne? Hotel. Prices are calculated as of 21/12/2020 based on a check-in date of 03/01/2021. We are now 5 days on and no news. These Radisson hotels in Cologne have a bar or lounge available on the premises: Park Inn by Radisson Cologne City West - Traveler rating: 4.0/5 art'otel cologne - Traveler rating: 4.0/5 We are delighted to know you had such a memorable stay and were satisfied with all aspects of it. This is the reason why we have invested in good soundproof, so our guests can relax in their rooms. more, #1 Best Value in Cologne that matches your filters, #2 Best Value in Cologne that matches your filters, #3 Best Value in Cologne that matches your filters. Our guests praise the comfy rooms in their reviews. Cologne Cathedral is minutes away. Here are some popular Radisson hotels in Cologne that offer laundry service: Which Radisson hotels in Cologne have a bar or lounge on-site? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Underground stations Heumarkt and Severinstrasse can be reached within a few minutes. See 1,328 traveller reviews, 643 candid photos, and great deals for art'otel cologne, ranked #47 of 279 hotels in Cologne and rated 4 of 5 at Tripadvisor. This designer hotel is in a shopping area and just off Lanxess Arena. Deals. I probably would have done the same thing based on the fact that the Art'otel is new and looks very nice in comparison to the somewhat outdated look of the Radisson. Parking nearby art'otel cologne The closest public parking garage is the Rheinautiefgarage. I understand that staff are usually trying their best and are often very busy. Best regards, art'otel cologne Management Team. Best regards, art'otel cologne Management Team, Quirky property with an interesting 21st century minimalist interior Friendly staff Views over the Rhein Excellent soundproofing Some rooms come with a interesting 'glass booth' which extends out of the building over the river Artwork is neutral unlike other Art'otel properties where it can be a bit overpowering, Dear Guest, We would like to thank you for having taken the time to review your recent stay. Guests can surf the web using complimentary wired and wireless Internet access. Popular attractions Cologne Trade Fair Grounds and LANXESS Arena are located nearby. View Deal. Yes, dry cleaning and laundry service are offered to guests. Here a buffet breakfast is offered each morning. This wasn’t really good enough, so we raised the issue with another staff member at reception that evening. About half an hour to 45 minutes later, a man arrived. Since we enjoy a great location in Cologne, it is possible that you can hear noise from the street sometimes. For adults, the fee is €13,90 a day. View deals for art'otel cologne, by Park Plaza, including fully refundable rates with free cancellation. All rooms include Interconnected Room, Balcony, Iron/Ironing Board, Safe, Electric Kettle, Bathtub, Wifi, Work Desk. Visitors to Cologne love the shopping and restaurants. 8.2 Very good (3392 reviews) Extremely clean Very good building. Booking.com. Response from Philip Skitch, General Manager at art'otel cologne, Response from acologne, Manager at art'otel cologne. We offer our breakfast in buffet style, so everyone can choose what he/she likes to eat. https://www.radissonhotels.com/en-us/hotels/artotel-cologne The Art Hotel in Cologne is a beautiful hotel in a great location. Art'otel cologne, by Park Plaza offers 218 forms of accommodation with minibars and laptop-compatible safes. The breakfast was extensive but service was non existent. View Deal . The perfect place to unwind. Deals. Windsor Hotel 7.8 91 C$ View all deals . Business-friendly amenities include desks and telephones. An upscale traveling experience can be enjoyed at these 4 star Radisson hotels in Cologne: Which Radisson hotels in Cologne have reduced mobility rooms? Once again, we came back that evening and nothing had changed, and there was no update from staff. We are very sorry to read that your stay with us was not in line with your expectations. The next morning we once again went to reception where I asked a man working there to sort the problem with the coffee machine. Cologne Marriott Hotel 8.7 157 C$ View all deals . Now £59 on Tripadvisor: art'otel cologne, Cologne. The nearby bus station Schokoladenmuseum connects you directly to the Cologne Train Station. Firstly we would like to thank you for the compliments; We are happy that you were satisfied with the cleanness, the comfort, our location at the Rhine river and much more. That all was still as expected (clean nice roomy room and bathroom) but the room was unbearably hot (23-25 C) and even with the airco on max and on all night, nothing changed. Own or manage this property? Visit the Altstadt (Old Town) to discover the Römisch-Germanisches Museum and the Wallraf Richartz and Ludwig Museum. These Radisson hotels in Cologne have a bar or lounge available on the premises: Park Inn by Radisson Cologne City West - Traveller rating: 4.0/5 art'otel cologne - Traveller rating: 4.0/5 Additionally, Suites here are just the right mix of elegance and and comfort. Close. Sadly, however, we came away from the hotel feeling disappointed and let down by poor service all weekend. Priceline. WiFi is free, and this hotel also features a restaurant and a gym. Add to favourites. We however deeply regret the inconvenience during your stay. This is the version of our website addressed to speakers of English in United Kingdom. Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia Germany. When we got back that evening, the same broken coffee machine was still in our room. Taxes and fees that are shown are estimates only. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Things to do in Cologne. - Room was not cleaned once during our 4 day stay - even after explicit request it was still not cleaned (very odd during Corona times!) We mentioned this at check out. Add to favourites. Popular attractions Cologne Cathedral and LANXESS Arena are located nearby. Dear Guest, We would like to thank you for sharing your impressions with us. Only issue was that the doors to toilet and shower kept hitting the ceiling and could not open all the way. $65. Please see our partners for more details. At Radisson Blu Hotel, Cologne, many room choices are available across different categories and it’s easy to choose one that is best suited for your needs. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This is the version of our website addressed to speakers of English in the United States. more. Radisson Blu Cologne features a lounge restaurant, offering international cuisine. Claim your listing for free to respond to reviews, update your profile and much more. With hope to get another opportunity to welcome you, we are sending you our best regards. It has so much going for it. Visit the Altstadt (Old Town) to discover the Römisch-Germanisches Museum and the Wallraf Richartz and Ludwig Museum. Free cancellation. It was about the fact that we were made to feel that our concerns didn’t matter by staff at the hotel and that a fairly substantial issue with our room was actually not a problem at all. Yes, it is 0.6 miles away from the centre of Cologne. Our guests praise the helpful staff and the clean rooms in their reviews. Dear Guest, Thank you for haven chosen art'otel cologne for your stay in Cologne and for sharing your feedback with us. - Fresh towels only upon explicit request - Super noisy room at main road - Minibar was empty, Bar was closed - On one day, a lady entered our room and woke us up in the early morning (there was no „Do not disturbe“ sign available), Dear Guest, Thank you for sharing your feedback with us. Here are some popular Radisson hotels in Cologne that offer air conditioning: Which Radisson hotels in Cologne have a restaurant on-site? hotel overview. Prices are calculated as of 14/9/2020 based on a check-in date of 27/9/2020. A social venue in art'otel amsterdam with a kitchen, bar, library, lounge and gallery. We are happy to know that you enjoyed staying with us very much; Thank you for the 5* rating. View deals for art'otel cologne, by Park Plaza, including fully refundable rates with free cancellation. Breakfast at art’otel cologne is an ideal way to prepare yourself for a day of sightseeing or business. Are there opportunities to exercise at art'otel cologne? Hotel. 1 / 30 More photos. Close. 1 / 30 More photos. Add to favorites. What are some of the property amenities at art'otel cologne? Cologne, 1.3 miles to Radisson Blu Hotel Cologne. art'otel cologne by park plaza. WiFi is free, and this hotel also features a restaurant and a gym. Enjoy free WiFi, a restaurant, and a rooftop terrace. On the more negative note, we would truly like to apologize for the inconvenience with the coffee machine. We are glad you were satisfied with facilities offered and we hope you had a great time exploring Cologne. Just after a few steps, you will reach the historic Old Town with the Cologne Cathedral and the shopping street, Schildergasse. This is why my partner and I selected it for our trip to Cologne in February 2020. Cologne Cathedral is minutes away. We’re opposite the Chocolate Museum in the Rheinau docks and a short walk from the World Heritage Cologne Cathedral. You are completely right, what you experienced is something that not should have happened and we are very sorry for the inconvenience. We will reconsider this hotel for future stays if a proper response is received. Internet. Share via link. Guests praise the guestroom size. We gave the details (room 212, date 25 July 2020 and email address) and returned the paper. Please see our partners for more details. What are the best Radisson hotels near Cologne Cathedral? £76. art'otel cologne Management Team, Tripadvisor Plus Subscription Terms & Conditions, Hotels near German Sports and Olympic Museum, Hotels near Koln Airport Business Park Station, Hotels near Fachhochschule Bonn-Rhein-Sieg, Hotels near Philosophisch-Theologischen Hochschule SVD. Heating and a private toilet come standard in each room. We truly hope to get another opportunity to welcome you and improve your opinion on our service. Stayed here for 2 nights in the Panorama Suite. They prepared for us a baby crib with blanket, pillow, baby dusch gel, etc. It would be our pleasure to get another opportunity to welcome you. Additionally, Suites here are just the right mix of elegance and and comfort. Enjoy free WiFi, a restaurant and a rooftop terrace. What are some of the best spa hotels in Cologne? Dear Guest, Thank you for haven chosen art'otel cologne for your stay in Cologne as well as for sharing your feedback with us. Children under the age of eight enjoy a complimentary breakfast with their parents, while children between the ages of eight and 12 pay half price. Paparazzi restaurant and Bell Arte with assorted dishes are 100 feet from the venue. Booking.com. Room types may vary. Our travellers like these spa hotels in Cologne: Mauritius Hotel & Therme. be creative. Enjoy free WiFi, 2 restaurants and breakfast. These Radisson hotels in Cologne have a bar or lounge available on the premises: Do any Radisson hotels in Cologne offer room service? Leisure . Centro Hotel Ayun 6.5 66 C$ View all deals . All rooms include Interconnected Room, Air Conditioning, Iron/Ironing Board, Work Desk. The hotel is quiet and there is no reason not to acknowledge the issue. Wyndham Köln 7.8 106 C$ View all deals . What food & drink options are available at art'otel cologne? Due to the corona virus, we do not offer daily cleaning like the years before. Also due to the corona virus, the minibar is empty, but you can order everything via our reception, and our bar is open on Friday and Saturday from 6pm. We got a quiet and bigger room (I think). The entire staff was so accomodating since we were early for check-in and that we had missed the extensive breakfast buffet; our luggage was locked until the room was adaquately prepared and a large array of breakfast foods was served to us in the Lounge. At Radisson Blu Hotel, Cologne, many room choices are available across different categories and it’s easy to choose one that is best suited for your needs. Guests can enjoy an on-site restaurant and a lounge during their stay. Your accommodations at a glance. We hope to have another opportunity to welcome you and to improve your impressions on our service. Cologne Cathedral is minutes away. Learn more about the Korean born artist SEO, whose artworks transform art'otel cologne into an art gallery . The venue is housed in main buildings. When we told her of the issue, she simply wrote our room number down and said she would “try” to do something about it. Please rest assured that this is not in line with our standard. Is art'otel cologne located near the city centre? £65 ZenHotels.com. The onsite bar serves coffee and tea. Hotels.com. At that stage, having dealt with three different members of staff, we decided we would be better off not stressing ourselves out any further by trying to get the issue resolved. I’m usually not one to leave negative reviews. Offering upscale style and comfort, our art'otel hotel rooms in Cologne’s city centre provide the perfect place to unwind and relax. I personally have stayed at the Art'otel in Cologne Germany … Inspiration’s everywhere at art’otel cologne. There are more places to choose from in the Cologne area. Share via link. We arrived at the Cologne art'otel late after breakfast. Hotel. WiFi is free, and this hotel also features a restaurant and a gym. complained about the non functioning airco in the days before our stay,.. One wonders if Covid is affecting the level of customer care or maintenance. Some of the best Radisson hotels in Cologne are: What are some popular Radisson hotels in Cologne with a 4 star rating? Frequently Asked Questions about Radisson hotels. The pet policies of art'otel cologne, by Park Plaza are listed below. The attitude of some of our team members (you experienced) is not in line with our standards and please rest assured that your comment will be taken very seriously. A sauna is available for guests to use at the following Radisson hotels in Cologne: Which Radisson hotels in Cologne have air conditioning? Room service is available at the following Radisson hotels in Cologne: Continue your visit to www.tripadvisor.co.uk, Roman-German Museum (Romisch-Germanisches Museum), Tripadvisor Plus Subscription Terms & Conditions, Hotels near Roman-German Museum (Romisch-Germanisches Museum), Hotels near NS Documentation Centre of the City of Cologne, Hotels near Leverkusen-Schlebusch Station, Hotels near Geldernstrasse/Parkgurtel Koln Station, Hotels near Fachhochschule Bonn-Rhein-Sieg. art’otel cologne is conveniently located in the Rheinauhafen area and has easy access to major public transport hubs. Wireless internet is available in the entire hotel at EUR 1 per 30 minutes. Yes, guests have access to a sauna during their stay. Certain services and amenities may be reduced or unavailable as a result." We arrived on Friday and checked in to our room, which was lovely. Eat & Drink. Cologne Central train station is nearby. The hotel is located less than 2 km away from the Rhine Park and the Lanxess Arena. In truth, it wasn’t even really about the coffee machine in the end (we love coffee but not so much that a lack of it would ruin a weekend!). Inspiration’s everywhere at art’otel cologne. Park Inn by Radisson Köln City West. We phoned down to reception who said they would send someone up right away. Had a lovely size bath tub and separate shower. Best regards, art'otel cologne Management Team. For more information, visit the Radisson Response to COVID-19 page. We’re opposite the Chocolate Museum in the Rheinau docks and a short walk from the World Heritage Cologne Cathedral. The bakery Konditorei Kluppelberg is about 5 minutes’ walk from the venue. Our hotel is usually highly praised for its hospitality and outstanding service and it is our aim to provide our guests with exceptional service; therefore we are very sorry to know that you had a different experience. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. Great size suite with nice views and loved the fact that could open the windows. View deals for art'otel cologne, by Park Plaza, including fully refundable rates with free cancellation. These Radisson hotels in Cologne have a bar or lounge available on the premises: Park Inn by Radisson Cologne City West - Traveller rating: 4.0/5 art'otel cologne - Traveller rating: 4.0/5