Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The sophisticated N'ROOM concept with its modern facilities appeals to both families and business travelers! Und es freut uns natürlich besonders wenn die Bewertung dann so eine schöne Bewertung ist. LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. The hotel cannot guarantee availability to guests who fail to do this. I will share your comments with our team. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. It is always a pleasure to receive feedback. Top room amenities include a minibar, air conditioning, and a flat screen TV. best regards from Hamburg Rene YKEMA General Manager, Dear Francesco M., Thank you for taking the time to tell us about your experience at the Novotel Hamburg City Alster. Novotel Hamburg City Alster, Hamburg – Mag-book sa ilalim ng aming Best Price Guarantee! Thank you again for sharing your experience. We are looking forward to welcoming you again and wishing a pleasant and successful week! I will share your comments with our team. Haben sie also herzlichen Dank dafür. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Tripadvisor Plus Subscription Terms & Conditions, Steigenberger Hotels And Resorts in Hamburg, The Leading Hotels Of The World in Hamburg, Hotels near Jutta Hulsmann Your Personal Guide Private Tours, Hotels near Campari Lounge By The George Hotel Hamburg, Hotels near Robin and the Tourguides - Hamburg Free Walking Tours, Hotels near Hamburg University of Applied Sciences, Hotels near NIT Northern Institute of Technology Management. Enjoy free WiFi, a restaurant, and a full-service spa. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Payments made by partners impact the order of prices displayed. Hotel manager Rene Ykema and his staff did a good job of reopening the hotel on Monday July 20. Absolutely ridiculous! Ihre Meinung ist für uns daher von größtem Interesse. Remember Novotel offers this service for free on Sundays. The city center and Outer Alster lake are a 15-minute walk away; great access to public transport and the highway network. Novotel Hamburg City Alster tager imod disse kort og forbeholder sig retten til midlertidigt at reservere et beløb på dit kreditkort forud for ankomsten. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. How I booked, why I chose you, I cannot answer "correctly" as those are not options to choose from. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. About Novotel Hamburg City Alster. Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries. Are any cleaning services offered at Novotel Hamburg City Alster? The hotel have undergrund parking for cars and is located next to u- bahn station so it is so easy to go around in Hamburg from the hotel. Always a friendly atmosphere, very welcoming staff makes it so easy to return. We hope you had enjoyable days in Hamburg and a save journey back home. Prices are calculated as of 12/10/2020 based on a check-in date of 25/10/2020. Sanjay K. T. Business - 23/02/2020 Confirmed reviews ALL, It was very nice stay. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. This hotel is situated within walking distance from the city center. Anonymous Business - 27/02/2020 Confirmed reviews ALL. The underground is just downstairs which makes it easy to travel around, especially with the Hamburg Card. Thank you again for sharing your experience. Se tilgængelighed Det med småt Ved reservation af familieværelset bedes du venligst på forhånd give hotellet besked om det … Business - 12/10/2020 Confirmed reviews ALL. During a short holiday I thoroughly enjoyed the stay in the hotel and Hamburg. The suite was big and clean and everything worked. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Very friendly and helpful staff, especially the young guy D. Reichmers at the reception. I enjoyed staying with you for my business. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Disappointed the restaurant was closed in the evening and that we had to pay an extra €3 per kids breakfast despite booking a room with breakfast included. WiFi is free, and this hotel also features a spa and a restaurant. Novotel Hamburg City Alster accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Dear Thomas Boege J., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. We hope to welcome you as our guest again in the future, so that your next visit will be more pleasant as the previous one. Friends - 28/07/2020 Confirmed reviews ALL. Hotel Novotel Hamburg City Alster Hamburg - 4 star hotel. Novo2 looks forward to welcoming you - an innovative combination of a bar lounge and eatery at your Novotel hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The complementary wellness area includes a steam bath, sauna and gym. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We stayed with our 2 kids at the Novotel for 3 nights. Business guests enjoy the breakfast. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. Business guests enjoy the breakfast. Rooms at the Novotel Hamburg Alster are air-conditioned and brightly furnished. The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Please allow us to express our sincerest apologies. The suite was big and clean and everything worked. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. Service is top and we enjoyed our stay. We got a complimentary upgrade. As a Premiere Sports Bar, we also show international sporting events and serve hot & cold snacks. The train station can be reached within 5 minutes, the trade fair by a 10 minute drive. Business - 10/08/2020 Confirmed reviews ALL, In full control of the current situation and have taken the necesary actions, very nice and smiling personell, Claudia Families - 04/08/2020 Confirmed reviews ALL. The rooms are newly renovated and nice. We are looking forward to welcoming you again and wishing a pleasant and successful weekend! Die Außenalster ist fußläufig in wenigen Minuten erreichbar. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Which popular attractions are close to Novotel Hamburg City Alster? Breakfast had large variations to pick from and all from the staff was friendly. Sincerely, Rene YKEMA General Manager, Dear Heribert L., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Now $88 (Was $̶1̶1̶3̶) on Tripadvisor: Novotel Hamburg City Alster, Hamburg. Mit herzlichen Grüßen. We are delighted that you are satisfied with your stay, the hotel and our staff. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. This meant an annoying delay to our onward journey. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. WiFi is free, and this hotel also features a spa and a restaurant. I just think that charge 57 € for 3 days parking it is a bit too much. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your support and understanding. Discover genuine guest reviews for Novotel Hamburg City Alster, in Hamburg-Nord neighborhood, along with the latest prices and availability – book now. I will share your comments with our team and especially with Ole Reimers. I will share your comments with our team. Sincerely, Rene YKEMA General Manager, Dear Scholla G. B., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. I will share your comments with our team. Moenckebergstrasse is minutes away. The hotel is modern but has very hard beds. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Anonymous Business - 24/08/2020 Confirmed reviews ALL. Housekeeping will knock and enter despite sign on door. It`s not easy, but we do our best! I like and it was meet my expectations, Bjarne Couples - 22/02/2020 Confirmed reviews ALL. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The stylish decor and the light colors of the Novo² restaurant make it the perfect place to while away the hours. Business guests enjoy the breakfast. Therefor we will share your review with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Delicious seasonal dishes and light snacks are served from 6.30am to 9.30pm. This is a big praise! Very good located hotel, close to the city - walking distance. Wir setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. I will share your comments with our team. WiFi is free, and this hotel also features a spa and a spa. The breakfast selection is excellent, Uwew Business - 28/02/2020 Confirmed reviews ALL. Had a wonderful stay for 3 nights at Novotel City Alster. Sincerely, Rene YKEMA General Manager, Sehr geehrter Herr K., haben Sie vielen Dank für Ihre Bewertung. Rome2rio makes travelling from Hamburg Airport (HAM) to Novotel Hamburg City Alster easy. Does Novotel Hamburg City Alster offer any business services? Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2,1 km from the centre of Hamburg. I will share your comments with our team. This comfortable venue, built in … Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Wir freuen uns sehr, dass wir auch jetzt in den schwierigen Zeiten unsere Stammgäste dennoch von uns überzeugen können. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. That was a little bit of a disappointment, that we didn't report there. Find all the transport options for your trip from Hamburg Airport (HAM) to Novotel Hamburg City Alster right here. Mads H. Couples - 28/10/2020 Confirmed reviews ALL. Well maintained rooms. It is always a pleasure to receive positive but also critical feedback, so that we can improve the quality of our service. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Three calls to clueless reception barely able to speak German. Check-in to this 4-star accommodation in Hamburg, Germany. Now £75 on Tripadvisor: Novotel Hamburg City Alster, Hamburg. Sincerely, Rene YKEMA General Manager, Dear Sharon A., We are thankful for the great review about your stay. Sincerely, Rene YKEMA General Manager, Sehr geehrter Herr K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Hamburg City Alster. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. The 4-star Novotel Hamburg City Alster offers bright rooms in Hohenfelde district of Hamburg. There was no information on booking that wellness facilities were closed. Das 4-Sterne Novotel Hamburg City Alster begrüßt Sie im Herzen der Hansestadt zwischen Elbe und Alster. This time a year not crowded, maybe because of corona, We had breakfast out where it was few people. Where is Novotel Hamburg City Alster located? The 4-star Novotel Hamburg City Alster welcomes you to the heart of the Hanseatic city, situated between the Elbe and Alster rivers. Compliments and look forward to a nest stay. Fitness studio, sauna and steam bath, Early Bird breakfast from 4.30 a.m. This definitely does not reflect on our standards. I guess housekeeping already passed our room when we put the sign. K. T. Business - 12/08/2020 Confirmed reviews ALL, Lars Y. J. novotel hamburg alster hotel hamburg, accor hamburg alster, hamburg novotel. Good service, good breakfast a lot to choice from, nice big rooms, very close to underground, clean rooms, close to centrum and train station, parking in garage under hotel. Novo2 looks forward to welcoming you ? What food & drink options are available at Novotel Hamburg City Alster? Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Mit herzlichen Grüßen Rene YKEMA General Manager, Dear Lars Yde J., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. We are sure that this feedback will serve as an encouragement to all of our staff. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Where is Novotel Hamburg City Alster located? Rene Ykema. on foot with rubber boots & oil skin jacket even in bad weather. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. WiFi is free, and this hotel also features a spa and a restaurant. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Moenckebergstrasse is minutes away. I will share your comments with our team. Are pets allowed at Novotel Hamburg City Alster? It is always a pleasure to receive positive feedback. It is always a pleasure to receive feedback. Dear Mads H., thank you for choosing our Novotel Hamburg Alster during your stay in Hamburg and taking the time to tell us about your experience in our hotel. Novotel Hamburg City Alster: Comfortable - See 1 346 traveller reviews, 282 candid photos, and great deals for Novotel Hamburg City Alster at Tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Novotel Hamburg City Alster accepta aquestes targetes i es reserva el dret de fer una retenció temporal a la teva targeta abans de l'arribada. Families - 03/03/2020 Confirmed reviews ALL. 100 Points :):):) That`s good to see. See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Before arrival, you must confirm in writing that you are not on a tourist getaway. Also, overpriced breakfast so we didn’t even bother with that. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,346 traveller reviews, 282 candid photos, and great deals for Novotel Hamburg City Alster, ranked #90 of 334 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Eine exzellente Anbindung an öffentliche Verkehrsmittel und Bundesautobahnen. The worst part was check-out which took 30mins as there was only 1 member of staff working on a Sunday morning - an obviously busy time. Due to the influence of the coronavirus, you are striving to provide possible services even if there are restrictions. The Novotel Hamburg Alster is a 4 star hotel situated not far from the centre of Hamburg, just a short walk from the Alster. Read real reviews on Novotel Hamburg City Alster, book online today! The restaurant Novo2 is an innovative lounge-bar-eatery-combo located within the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. Dear Kenta K., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Über Ihre lobenden Worte freuen wir uns sehr. The hotel have undergrund parking for cars and is located next to u- bahn station so it is so easy to go around in Hamburg from the hotel. See more questions & answers about this hotel from the Tripadvisor community. 1592 review at 45 larawan ang naghihintay sayo sa Booking.com. Please see our partners for more details. A. it's an innovative combination of a lounge bar and eatery at your Novotel hotel. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Long time to see all of you due to COVID-19 however I meet several your team members with your smile. Overall we had a very good stay. We sincerely regret that your experience with the breakfast and especially with the quality did not meet your expectations. Moenckebergstrasse is minutes away. Is parking available at Novotel Hamburg City Alster? Is Novotel Hamburg City Alster located near the city centre? It is always a pleasure to receive positive feedback. Review collected in partnership with Accorhotels.com, Response from Rene Ykema, General Manager at Novotel Hamburg City Alster, Response from Novotel_Hamburg, Leiter Front Office at Novotel Hamburg City Alster. To the backyard if you dont like noice from traffic. It is always a pleasure to receive positive feedback. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. We had an ok experience overall. Room types may vary. Built in 2004, the venue is designed in a minimalist style. Dear guest, We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Sincerely, Rene YKEMA General Manager, Dear Mathieu D., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Staff basically clueless throughout. And the hotel’s seven … Lobby impossible as cold and incessant muzak. Novotel Hamburg City Alster, Hamburg: See 1,356 traveller reviews, 289 user photos and best deals for Novotel Hamburg City Alster, ranked #84 of 338 Hamburg hotels, rated 4 of 5 at Tripadvisor. Had a wonderful stay for 3 nights at Novotel City Alster. We speak your language! There are more places to choose from in the Hamburg area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. What are some restaurants close to Novotel Hamburg City Alster? Restaurant, bar with good service. Everyday is important to me, and I thank the hotel team for making it happen. Es freut uns immer sehr wenn Stammgäste wie Sie uns bewerten. Scholla Families - 31/07/2020 Confirmed reviews ALL, Thanks to all the staff, despite the effects if Covid 19, the personale moral is still positive and do their best to maintain the high quality of service and care to the guest ! Wir bitten daher um Ihr Verständnis und hoffen, dass wir sobald wie möglich aber auch hier Lösungen haben werden. Open daily from 10AM to 1AM, the air-conditioned After Work Club is the perfect place to indulge in a spot of conversation with other guests. Or you can climb Michel with 453 stairs, visit the Reeperbahn or the Landungsbrücken. Hallo anita, ich danke Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Novotel Hamburg City Alster die Zeit genommen haben an unserer Zufriedenheitsumfrage teilzunehmen. Rooms. You will always prepare all for me to stay with peace of mind. Conveniently located restaurants include MIt Herz & Zucker Cafe, Pho Duc, and Alstercafe. Dear guest, We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. We had to request for a water kettle, mugs and teabags. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Breakfast had large variations to pick from and all from the staff was friendly. A direct U-Bahn connection takes you to the old town in just nine minutes, NEWLY renovated spacious rooms with air conditioning and cable TV, Two children can stay in their parents' room free of charge, Modern restaurant with Mediterranean and Hamburg cuisine. See 1,356 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Surrounding area full of drug addicts and homeless. To this special time, we do our best, to combine the hygiene standards and the satisfaction of our guests. Wir hoffen, Sie schon bald wieder in einem unserer Hotels begrüßen zu dürfen. Towels not replaced, came back after a days work and found not a single towel anywhere. We will give the feedback to the housekeeping department, so that we can afford a better service next time. Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team. The minibar was also empty. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Under COVID-19 I have a good stay with your support as usual. Wir freuen uns auf Ihren nächsten Besuch. Continue your visit to www.tripadvisor.co.za. Popular attractions Miniatur Wunderland and Hamburg Dungeon are located nearby. We work hard to provide excellent service and normally make every effort to our guests to provide a second home away from home. Sincerely, Rene YKEMA General Manager, Dear Claudia B., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Mathieu Families - 25/08/2020 Confirmed reviews ALL. Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Dear Mark S., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Dear Sanjay Kumar T., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. It is always a pleasure to receive positive feedback. See 1,351 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #85 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Heribert L. Business - 19/09/2020 Confirmed reviews ALL, The team as very efficient and caring, we were able to stay even an hour longer for check - out and the friendlyness was very good, K. T. Business - 14/09/2020 Confirmed reviews ALL, Tord N. Families - 08/09/2020 Confirmed reviews ALL. Thank you also for your critical feedback. It`s not easy, but we do our best! Customer review rating 4.5/5 9,279 reviews, I can take advantage of the Members' rate, We have intensified hygiene and prevention measures to ensure your safety. It is always a pleasure to receive positive feedback.