Because it's our deepest interest that our guests feel welcome at any time. Asked for extra sheets and it took well over 2 hours to get them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Prices are calculated as of 2020-12-07 based on a … Hotel Novotel Hamburg City Alster získal od naÅ¡ich hostů hodnocení Velmi dobrý. Besides, it was annoying that while there was a kettle in the room, there were no cups or tea bags or coffee to use it with! Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team, WIFI in the communal areas Free WIFI in communal areas of the hotel. It is always a pleasure to receive positive feedback. We stayed on 2nd floor and had no distraction. This 4-star hotel in central Hamburg offers rooms with free WiFi. We are looking forward to welcoming you again and wishing a pleasant and successful week! Thank you for your support and understanding. The ALLSAFE label stands for our new cleanliness protocols and standards & ensures that they are adhered to in this hotel. Due to Corona, fitness room & hotel bar are currently unavailable, Round the clock ready-to-eat meals to be warmed up in the room, Family rooms and suites with modular workspace, Stunning views over the city from the upper floors. It is always a pleasure to receive positive feedback. Overall good stay, Jonas Families - 01/08/2020 Confirmed reviews ALL. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Novotel Hamburg City Alster, placeret som nr. I will share your comments with our team. Due to the Corona pandemic, access is currently only possible with prior registration at the reception. WiFi is free, and this hotel also features a spa and a restaurant. Therefore your feedback is very important to us. Therefor we will share your review with our team. The Novotel Hamburg City Alster has many amenities to offer visitors and guests. At Novotel Suites, we strive to offer every customer a first class service experience. Rooms Novotel Hamburg City Alster, placeret som nr. The Outer Alster lake can be reached by foot, while the city centre is minutes away by car or public transport. Up to two children under the age of 16 may stay with their parents and enjoy breakfast free of charge. Made a 3 day reservation, arriving at the hotel our room was only made ready for 2 persons and not 3 as ordered. Md Friends - 07/08/2020 Confirmed reviews ALL. We therefore regret that we have not met your expectations. Über Ihre lobenden Worte freuen wir uns sehr. Novotel Hamburg City Alster, Hamburg: 1,357 Hotel Reviews, 289 traveller photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. There's a restaurant on site. Discover genuine guest reviews for Novotel Hamburg City Alster, in Hamburg-Nord neighborhood, along with the latest prices and availability – book now. Save on your reservation by booking with our discount rates at Novotel Dorint Hamburg Alster in Germany Because it's our deepest interest that our guests feel welcome at any time. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. That’s why we won’t recommend or will come back. Novotel Hamburg City Alster, Hamburg: See 1,349 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #87 of 337 hotels in Hamburg … It’s a shame because the staff and the quality of the hotel was very good. No regular door into the bathroom. Therefor we will share your review with our team. Mit herzlichen Grüßen Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank R., We very much appreciate your comments regarding your very long stay at the Novotel Suites Hamburg City. It was a very nice stay. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Nice spacious rooms, bathroom with bathtub and separate shower, good breakfast with lots of choices. Because it is our wish that our guests feel comfortable at all times.We would also like to apologize for not responding to you until now. Anonymous Families - 04/08/2020 Confirmed reviews ALL, Good bed and shower. I will share your comments with our team. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. This 4-star hotel is 1.8 mi (2.9 km) from Hamburg City Hall and 2.2 mi (3.5 km) from Miniatur Wunderland. Our guests praise the breakfast and the helpful staff in our reviews. Public spaces have free WiFi and wired Internet. The hotel is good but the area Steindamm in which the hotel is located felt very unsafe/unpleasant. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 1.3 miles from the center of Hamburg. I will share your comments with our team. The walk from the hotel to downtown quickly becomes sketchy. 86 af 338 hoteller i Hamborg og med bedømmelsen 4 af 5 på Tripadvisor. The Novotel Alster lies in the Hohenfelde district, 150 feet from Lübecker Straße Underground Station. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Gautham N., We are thankful for the great review about your stay. Remember Novotel Suites offers this service for free on Sundays. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The private bathroom is fitted with a rain shower and hairdryer. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ulrik H., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. And yes, the hotel is very central and not in the countryside, but nothing happened to any of our guests in the past. Lean back in your comfy chair and live out your passion for travel across five continents. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ralph S., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Optic fiber technology provides the highest possible speed of Internet connection. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Therefor we will share your review with our team. Novotel Hamburg City Alster, Hamburg: See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #87 of 338 hotels in Hamburg … We are sure that this feedback will serve as an encouragement to all of our staff. Priceline™ Save up to 60% Fast and Easy 【 Novotel Dorint Hamburg Alster 】 Get the best deals without needing a promo code! Because it's our deepest interest that our guests feel welcome at any time. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. We are sure that this feedback will serve as an encouragement to all of our staff. Hamburg has a small lake, the Alster, and many canals lend their charm to the city. Poor toilet and strange enterence to bathroom, Anonymous Families - 28/07/2020 Confirmed reviews ALL. IMPORTANT SAFETY NOTICE: Due to a recent spike in coronavirus infections, as of 2 November, 2020, Hamburg is strictly regulating many aspects of public life to better combat the COVID-19 pandemic. We look forward to hearing from you about your concerns and hope you give us the opportunity to serve you better in the near future. Das 4-Sterne Novotel Hamburg City Alster begrüßt Sie im Herzen der Hansestadt zwischen Elbe und Alster. The hotel has an underground car park available to guests for a fee. See photos and read reviews for the Novotel Hamburg City Alster rooms in Germany. We hope you had enjoyable days in Hamburg and a save journey back home. We are delighted that you are satisfied with your stay, the hotel and our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Prohlédněte si jeho fotky, přečtěte si autentická hodnocení skutečných hostů a rezervujte si ho unás se zárukou ceny. Where is Novotel Hamburg City Alster located? Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Pieter v., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Zudem werden wir an all den Punkten arbeiten, die in Ihrer Bewertung nicht optimal gewesen sind, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern, denn Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Room was large and convenient for family stay. Business guests enjoy the breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Farhad Families - 26/10/2020 Confirmed reviews ALL, Bo F. Families - 19/10/2020 Confirmed reviews ALL. We are sure that this feedback will serve as an encouragement to all of our staff. Toilet was too small and could be more comfortable. WiFi is free, and this hotel also features a spa and a restaurant. Lübeckertordamm 2 20099 hamburg germany, HAMBURG FUHLSBUETTEL At 15km / 9.32 miles, ALSTER JUNGFERNSTIEG At 1.5km / 0.93 miles, HAUPTBAHNHOF HAMBURG At 0.8km / 0.5 miles. That you have determined that the room is not in perfect condition and that the experienced service quality of our employees definitely does not meet our standards. Therefore your feedback is very important to us. Enjoy close proximity to many attractions and retail facilities. The restaurant Novo2 is an innovative lounge-bar-eatery-combo located within the hotel. Dear Farhad Z., We are thankful for the great review about your stay. Business guests enjoy the breakfast. We hope you had enjoyable days in Hamburg and a save journey back home. Novotel Hamburg City Alster chấp nhận các loại thẻ này và giữ quyền khóa một khoản tiền tạm thời trước khi bạn đến nhận phòng. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And please be assured that we will take the appropriate measures to train and sensitize our employees to prevent future events. The Novotel Hamburg City Alster is located in the neighbourhood of Hohenfelde between the public pool and the HAW university for applied sciences. Novotel Hamburg City Alster, Hamburg: See 1,356 traveller reviews, 289 user photos and best deals for Novotel Hamburg City Alster, ranked #84 of 338 Hamburg hotels, rated 4 of 5 at Tripadvisor. Most businesses remain open, but freetime activities, gatherings and cultural events are tightly restricted or cancelled entirely until at least 30 November. We hope you had enjoyable days in Hamburg and a save journey back home. Please be assured that we will take the appropriate measures to solve the problem and prevent it from occurring in the future. Novotel Hamburg City Alster is close to tourist attractions, including Weinquelle Luhmann Hamburg. Therefor we will share your review with our team. With its generous rooms and innovative Novo2 restaurant, Novotel Hamburg City Alster is extremely family-friendly. We sincerely apologize for any inconvenience caused. Moenckebergstrasse is minutes away. Property Location With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburger Kunsthalle and Moenckebergstrasse. Everything needed was provided and staff was very polite and helpful. The Novotel Hamburg City Alster is located in the neighbourhood of Hohenfelde between the public pool and the HAW university for applied sciences. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Room design was good for our needs (three people, with movable dividers separating the main bed from the other). 84 af 338 hoteller i Hamborg og med bedømmelsen 4 af 5 på Tripadvisor. We regret that we have not fully met your expectations, but at the same time thank you for your open feedback. I am sorry that your experience did not meet your expectations. *By integrating this * asterisk-marked offer, we may receive a commission from the dealer upon purchase. These purchased products will not be more expensive for you as a user. You can enjoy a drink at the bar/lounge. Good staff Allier friendly and helpful, Frank K. D. Friends - 13/10/2020 Confirmed reviews ALL, It was a good experience n very peaceful place, Helle Couples - 27/09/2020 Confirmed reviews ALL, Very good experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jonas Vejby N., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Novotel hotels welcome you to this city for a change of scene and a pleasant stay combining comfort and well-being. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. The property is located close to a metro station. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Bo Andreas F., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. At Novotel Suites, we strive to offer every customer a first class service experience. Pieter Friends - 07/07/2020 Confirmed reviews ALL. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Because it's our deepest interest that our guests feel welcome at any time. Rest of the room was okay. The complementary wellness area includes a steam bath, sauna and gym. Novotel Hamburg City Alster, Hamborg: Se 1.357 anmeldelser fra rejsende, 289 billeder og gode tilbud vedr. Please allow me to sincerely apologize. City dwellers and visitors go there to sail on the water or stroll along the … Everything you need to know about the Novotel Hamburg City Alster rooms at Tripadvisor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Therefor we will share your review with our team. Customer review rating 4.2/5 9,030 reviews, I can take advantage of the Members' rate, Mid-scale hotel for short and longer stays. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Where is Novotel Hamburg City Alster located? We enjoyed staying at this hotel. When leaving the hotel we were told that the parking lot was paid but when we tried to leave we had to go back and pay. I had to deal with reception on two occasions only: check-in and check-out. We hope you get through the Corona period well and would like to add 500 points to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Because it is our deepest interest that our guests feel welcome at all times. Moenckebergstrasse is minutes away. It is always a pleasure to receive positive feedback. Novo2 heißt Sie willkommen - das ist die innovative Kombination aus Lounge Bar & Eatery in Ihrem Novotel Hamburg City Alster. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. I will share your comments with our team. Toilet way to small and felt like a cabin. EARLY CHECK IN FROM 8AM (Paying) Need access to your suite from 8 am on the day of arrival? I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. There are 7 meeting rooms available. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Paulo V., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. The Alster lakes are a few minutes walk away. Of course, we also try to provide each guest with an individual and optimal service, even with a large number of guests. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. About Novotel Hamburg City Alster. I will share your comments with our team. There's an onsite 24-hour business center. Moenckebergstrasse is minutes away. Business guests enjoy the breakfast. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. Please allow us to sincerely apologize. Families - 08/08/2020 Confirmed reviews ALL. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. For more information and booking, visit Hamburg Tourism and Novotel Hamburg City Alster online. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Sehr geehrte Frau S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Hamburg City. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. We are looking forward to welcoming you again and wishing a pleasant and successful week! Gaby F. Couples - 18/10/2020 Confirmed reviews ALL, The room had everything we wanted. Popular attractions Miniatur Wunderland and Hamburg Dungeon are located nearby. It is always a pleasure to receive positive feedback. Thanks a lot and see you again! I will share your comments with our team. It is always a pleasure to receive positive feedback. We are delighted that you are satisfied with your stay, the hotel and our staff. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,346 traveller reviews, 282 candid photos, and great deals for Novotel Hamburg City Alster, ranked #90 of 334 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Anonymous Families - 29/07/2020 Confirmed reviews ALL. At least fine and very friendly Staff. We are pleased that you share your concerns and we hope that you will give us the opportunity to serve you better in the near future. We are delighted that you are satisfied with your stay, the hotel and our staff. Enjoy close proximity to many attractions and retail facilities. Enjoy free WiFi, a restaurant, and a full-service spa. Subway-stop next door. Location is ok. I am sorry that your experience with our bathroom did not meet your expectations. I will share your comments with our team. Click here for more details and check back regularly for updates. We hope you had enjoyable days in Hamburg and a save journey back home. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank D., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. It is always a pleasure to receive positive feedback. Přihlásíte-li se k odběru naÅ¡ich e-mailů, budete navíc dostávat informace o exkluzivních nabídkách a slevových akcích. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It is always a pleasure to receive positive feedback. Did you get home safely? Staff were super friendly and helpful. Novotel Hamburg City Alster, Hampuri: 1 357 hotelliarvostelua, 289 matkailijan valokuvaa ja huipputarjouksia majoituspaikasta Novotel Hamburg City Alster, joka on sijalla 87/338 (hotellit) Hampurissa ja sijalla 4/5 Tripadvisorissa We have intensified hygiene and prevention measures to ensure your safety. LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Careful cleaning. WiFi is free, and this hotel also features a spa and a restaurant. Under this covid 19 we Got a Nice breakfast but limited variation. Because it's our deepest interest that our guests feel welcome at any time. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. Please allow me to sincerely apologize. The Novotel Alster lies in the Hohenfelde district, 150 feet from Lübecker Straße Underground Station. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Book this exclusive benefit now and make the most of your business or leisure stays. Ironing room A crumpled garment? View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Anders Rorbak M., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Where is Novotel Hamburg City Alster located? Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Karen F., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. I actually had no time to wait for the check-out, but never received my bill electronically as that was supposed to happen. It is always a pleasure to receive positive feedback. However, the fact that this was not entirely satisfactory during your stay does not meet our standard. We are looking forward to welcoming you again and wishing a pleasant and successful week! Guests have 24-hour access to the ironing room. I will share your comments with our team. Stay at this 4-star spa hotel in Hamburg. Toilet and bathroom looks quite new out. Please be assured that we will take the appropriate measures to resolve the problem in the future and prevent it from occurring in the future. Jungfernstieg is 11 minutes away from your Novotel suites by subway. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Sapar A., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Restaurants near Novotel Hamburg City Alster, Hamburg on Tripadvisor: Find traveler reviews and candid photos of dining near Novotel Hamburg City Alster in Hamburg, Germany. Bathrooms are equipped with showers. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jens Loenborg A., We are thankful for the great review about your stay. Where is Novotel Hamburg City Alster located? We are delighted that you are satisfied with your stay, the hotel and our staff. Friendly staff at reception and restaurant! At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Business guests enjoy the breakfast. We hope you had enjoyable days in Hamburg and a save journey back home. Moenckebergstrasse is minutes away. Thank you once again. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. The room was spacious but poorly decorated and quite weared. We are looking forward to welcoming you again and wishing a pleasant and successful week! We had 4 Days at Hamburg suites , and we where happy to have a Nice but a little worn out furniture. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Die Außenalster ist fußläufig in wenigen Minuten erreichbar. Inquire for accessible rooms.Â. Novotel Hamburg City Alster offers its guests a full-service spa, a sauna, and a fitness center. Not very nice neighbourhood - but the hotel is not to blame, Anonymous Families - 20/07/2020 Confirmed reviews ALL, Anonymous Families - 17/07/2020 Confirmed reviews ALL. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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